Phone: 519-844-2160 (option 1)

Monday – Friday:            8am – 10pm
Saturday & Sunday:        9am – 5pm
Holidays:                          9am – 5pm
 

SmartHub Ticket System Reporting

To report a ticket about a problem with your services, within the SmartHub App select the menu button and then select - Contact Us - Report Communication Issue. For more details on SmartHub and how to install it and login click here

Support FAQs

Read our support FAQs for self diagnosis tips here

Emergency After Hours Repair

Phone: 519-847-5701

TeamViewer

Internet / IPTV TeamViewer Support for Windows

Internet / IPTV TeamViewer Support for MAC

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Brooke Telecom TeamViewer Support