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PPPoE Setup

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Configuring DSL Using PPPOE

  • PPPoE means “PPP over ethernet” which is a system that uses a username and password to authorize your dsl service.
  • PPPoE connections are set up the same as standard dynamic connections, just, when you set it up, you have to indicate that there is a PPPOE username and password. It’s really easy, and once it is set up, it will stay that way. You should only need to type the username and password once.

Configuring a Mac

This should work on any Mac running OSX.

  • Open “Network Preferences”.
  • On the left side, select “Ethernet”. That’s how we are connecting.
  • On the right side, select “Create PPPOE Service”. This will lead you to a configuration wizard.
  • For the service name, type “BrookeTel”
  • The username and password should be the ones we gave you.

That’s it, you’re ready to connect.

Configuring Windows

This should work on Windows Vista or newer (Windows 7 or Windows 8).

To create a PPPoE client connection:

  • Click Start, click Control Panel, and then double-click Network and Internet Connections.
  • Click Network Connections, and then click Create a new connection in the Network Tasks pane.
  • After the Network Connection Wizard starts, click Next.
  • Click Connect to the Internet, and then click Next.
  • Click Set up my connection manually, and then click Next.
  • Click “Connect using a broadband connection that requires a user name and password”.
  • Type a name for your connection, and then click Next.
  • Type the user name that Brooke Telecom provided.
  • Type the password that Brooke Telecom provided.
  • Type the password one more time to confirm it, and then click Next.
  • Click Add a shortcut to this connection to the desktop, if you want one..
  • Click Finish to complete the wizard.

That’s it, you’re ready to connect.

Support Contact Info

Phone: 519-844-2160 (option 1)

Monday – Friday:            8am – 10pm
Saturday & Sunday:        9am – 5pm
Holidays:                          9am – 5pm

Emergency After Hours Repair

Phone: 519-847-5701

TeamViewer

Internet / IPTV TeamViewer Support

Brooke Telecom TeamViewer Support